Yext

Yext is a comprehensive digital presence platform founded in 2006, designed to help businesses manage their online information and engage with customers across multiple digital touchpoints. The platform allows organizations to control and optimize their digital knowledge, including business listings, website content, reviews, and more, from a centralized location. Yext serves thousands of customers worldwide, ranging from small businesses to large enterprises across various industries.

The platform offers features for listings management, content organization, site search, reviews management, analytics, and AI-powered tools to ensure consistent, accurate, and engaging customer experiences across the web. It enables multi-location brands to manage and optimize their online information across various digital channels, ensuring consistency and accuracy of data like name, address, phone number, and more. Yext's AI-powered search creates intelligent search experiences for websites and help centers, delivering direct answers to customer queries and improving user engagement.

Additionally, Yext provides tools for organizing and delivering approved content across digital channels using a next-generation headless CMS structured with real-world entities and relationships. It also offers reviews management, monitoring, analyzing, and responding to customer reviews across multiple platforms to maintain brand reputation and improve local rankings. Analytics and insights provide real-time data and trend analysis across all digital channels to make data-driven decisions and identify opportunities.