VocAI Chatbot

Vocai Chatbot is an intelligent customer service tool that leverages the power of artificial intelligence to provide automatic answers to support questions. It can be trained on a variety of sources including files, email, help center articles, and any public website. This allows it to provide precise answers, preventing irrelevant discussions and ensuring accurate information. Vocai Chatbot can even handle complex cases and seamlessly transfer them to human support when necessary. It also integrates smoothly with popular platforms like Amazon, Zendesk, Salesforce, email, and live chat.

Highlights

• Instant Responses: Vocai Chatbot uses generative AI and your company's knowledge base to provide immediate answers to customer inquiries, improving customer satisfaction and reducing response times.
• 24/7 Availability: The chatbot is always ready to assist your customers, offering continuous support across all of your brand's channels.
• Effortless Knowledge Extraction: Vocai Chatbot extracts valuable information from product manuals, FAQs, and past conversations, saving you time and resources.

Key Features

• AI-Powered Customer Service: Uses artificial intelligence to provide automated responses to support questions.
• Multi-Source Knowledge: Can be trained on a wide variety of content sources.
• Seamless Integration: Integrates with popular platforms for easy implementation.
• Human Handoff: Smoothly transfers complex cases to human support when needed.