Viff

Viff is an AI-powered tool that makes responding to guest reviews easy and efficient. It helps hotels and property managers craft professional, courteous, and on-brand responses to every review, regardless of its tone. This innovative tool, available as a Chrome extension, works seamlessly with all websites and property management systems, including email. Viff learns your hotel's unique tone and brand voice from just a few initial responses, enabling it to generate consistent and authentic replies with just a single click.

Highlights

• Effortless Response Generation: Viff's AI analyzes reviews and generates personalized replies in seconds.
• Enhanced Online Reputation: Responding to reviews consistently improves your online reputation, attracting more potential guests.
• Increased Booking Volumes: Viff's customers have seen significant increases in booking volumes and TripAdvisor ranking improvements.
• Multilingual Support: Viff understands and responds in multiple languages, reaching a broader audience.

Key Features

• Easy Installation: Viff is user-friendly and requires zero setup or integration work.
• Proprietary AI Model: Viff's AI is trained to understand the nuances of guest experience feedback, such as food, cleanliness, and service.
• Brand Voice Consistency: Viff ensures all responses reflect your hotel's brand voice and tone.
• Free Trial: Start using Viff for free with a trial that includes your first responses.