TrueAccord

TrueAccord is a pioneering digital debt collection agency established in 2013. It leverages advanced technology such as machine learning and behavioral analytics to transform the debt collection process into a more empathetic and effective experience. Its mission is to help businesses recover outstanding debts while treating consumers with respect and dignity, aiming to restore hope and financial stability for those in debt. TrueAccord offers a consumer-friendly experience through digital channels, personalized payment plans, and self-service options, fundamentally shifting debt collection into a pathway toward financial health.

The platform uses a patented AI technology-driven machine learning engine to personalize outreach and optimize consumer engagement. It primarily communicates via email and other digital channels, reducing the need for phone calls and enhancing consumer interaction. Additionally, TrueAccord provides a self-service portal allowing consumers to view account information, set up payment plans, and resolve debts online. The service also offers flexible payment options that are tailored to fit consumers' budgets and financial situations, ensuring a more manageable repayment process. Furthermore, TrueAccord maintains strict compliance with debt collection regulations and prioritizes data security, ensuring a trustworthy and secure environment for all transactions.