Tomato.ai

Tomato.ai is a cool startup that helps make phone calls sound better, especially in call centers. They have two main tools, Accent Softening and Noise Cancellation, which make customer talks better, help agents do their jobs well, and make offshore and onshore call centers work together nicely.

Key Features

Accent Softening

Real Time Accent Softening This works right away for anyone, no matter how strong their accent is.

Geographic Accent Adjustment This changes the accent customers hear based on where they live.

Voice Preservation This keeps the speaker''s voice and rhythm sounding natural, like they took classes to soften their accent.

Noise Cancellation

Effective Noise Removal This takes away background noises, even if they are close to the speaker.

Voice Enhancement This makes the agent''s voice clearer, fixing issues like breathiness or choppiness, so the agent is easier to understand.

Broad Applicability This is great for anyone on a call, no matter their accent, and works with the same PC app as the Accent Softening tool.

Benefits

Tomato.ai''s tools are super helpful for call centers. They help to:

Make customer talks better by making voices clearer and easier to understand.

Help agents do their jobs better with less background noise and clearer speech, making them happier and more likely to stay.

Close the quality gap between offshore and onshore agents, making offshore agents more effective.

Use Cases

Tomato.ai is using its Accent Softening tools with global call centers in the Philippines, India, and Pakistan. The Noise Cancellation tools will be used in call centers around the world. These solutions work on lower-end PCs and are easy to set up.

Funding

Tomato.ai has gotten $2.1 million in seed funding from investors like Cardumen Capital, Recursive Ventures, and Gaingels.