Toma

Toma is an AI voice platform meticulously designed to automate both inbound and outbound business calls. Equipped with highly customizable AI agents, Toma offers natural-sounding voices that can handle customer calls, schedule appointments, qualify leads, and respond to inquiries effectively. Utilizing large language models (LLMs), Toma can interact with customers over the phone, understanding and responding to various queries, collecting information, and even selling services.

Toma seamlessly integrates with existing business workflows, third-party applications, and custom databases, ensuring a smooth workflow. Its observability features monitor call performance with recordings, summaries, and analytics, while predefined conditions allow for call transfers to human agents when necessary.

Highlights:

• Automates both inbound and outbound business calls
• Features natural-sounding AI agents
• 24/7 service availability
• Seamless integration with existing business apps
• Customizable responses

Key Features:

• Automated Call Handling
• Natural-Sounding AI Agents
• 24/7 Service
• Integration Capabilities
• Customizable Responses

Benefits:

• Efficient customer communication
• Enhanced customer satisfaction
• Cost-effective solution for routine phone operations
• Smooth workflow integration
• Improved call performance monitoring

Use Cases:

• Small to medium-sized businesses with routine phone operations
• Businesses seeking efficient customer communication solutions
• Organizations needing 24/7 customer support
• Companies requiring seamless integration with existing systems
• Firms aiming to enhance call performance monitoring