Tictuk

Tictuk is a pioneering technology company that has developed a hybrid online ordering and marketing platform, enabling businesses to effectively transform their websites into fully functional e-commerce stores with integrated chat assistants. This platform not only facilitates seamless ordering through various social media and messaging channels such as WhatsApp, Facebook Messenger, and SMS but also offers a comprehensive suite of tools designed to streamline the ordering process, enhance customer engagement, and boost conversions. Founded in 2016 and subsequently acquired by Yum! Brands in 2021, Tictuk's innovative solution is utilized by major restaurant chains and brands worldwide, significantly contributing to their digital transformation and customer service enhancement.

Key features of Tictuk include instant checkout, which allows customers to place orders directly from ads or social posts in just two clicks, thereby simplifying the purchase process. The platform's chat shop for web feature transforms websites into e-commerce stores with integrated chat assistants, ensuring a smooth online ordering experience. Additionally, Tictuk offers retargeting capabilities, live order monitoring for real-time insights, and multi-platform integration across various social media, messaging, and chat platforms, providing a unified ordering experience for customers.