The Converse AI

Converse AI is changing the way businesses talk to their customers by using advanced AI solutions. The company helps clients from start to finish when setting up these solutions, and even afterwards. A talented team leads Converse AI. Ramya K, the Co-Founder and CEO, has over 10 years of experience in IT and is an expert in AI and machine learning. Nishant Singh, the Business Head, brings 8 years of IT sales experience and a strong understanding of technology. Jennifer Mathew, the Chief Strategy Officer, has 18 years of experience in IT sales and strategy, driving growth and innovation.

Key Features

Converse AI''s platform improves customer interactions through AI. It helps businesses build advanced bot services to support customers throughout their journey. Key features are.

Public Beta Launch The platform is now open to the public after successful testing with early users.
Demo Availability A demo shows why Converse AI is a comprehensive solution for advanced bot services.
Customer Feedback The platform is continuously improved based on real customer problems and feedback.

Benefits

Converse AI offers several benefits.

Automating Customer Requests The platform can automatically triage and escalate requests across different networks like Facebook and SMS.
Proactive Customer Engagement Chatbots provide always on support, delivering quicker and more relevant conversations.
Improving Customer Satisfaction The platform enhances CSAT or NPS scores and increases lifetime value through personalized and context aware information.

Use Cases

Converse AI is particularly effective in two or three sided marketplaces, acting as intermediaries between different sets of customers. Examples include eBay, Deliveroo, and Thread. The platform helps by.

Synchronizing Producers and Consumers Ensuring easy interactions between different parties.
Handling Repetitive Customer Service Requests Automating responses to common queries like delivery status and returns.

Reviews Testimonials

Clients have praised Converse AI''s services. Clarice Turner mentioned, "After a year of selecting a vendor, we chose Converse AI and are very happy with the decision." Brian Moten added, "They strive to improve their service daily, blending technology and creativity for efficient results."