tawk.to
tawk.to is the world's leading live chat software, empowering millions of businesses to engage with their customers effectively and efficiently. This comprehensive platform offers a range of features designed to enhance customer communication, including live chat, ticketing, knowledge base, and CRM functionalities, all provided at no cost. With no restrictions on the number of agents, chat volumes, or websites, tawk.to delivers enterprise-level capabilities without any financial burden.
The software excels in real-time visitor monitoring, offering insights into visitor activity, page views, and customer journeys. It supports multi-channel communication through live chat, ticketing, and a knowledge base, with optional video and voice add-ons. Customizable chat widgets allow businesses to align the software with their brand identity, while robust team collaboration tools facilitate efficient teamwork.