Syncly Social

Syncly Social

Syncly Social is a powerful tool designed to help brands understand and leverage the insights hidden within live videos. It transforms video content into actionable data, allowing businesses to listen to what's being said about them and predict future trends. Syncly Social is particularly useful for brands looking to enhance their social media strategies, improve customer engagement, and stay ahead of the competition.

Benefits

Syncly Social offers several key benefits:

• Influencer Discovery: Identify authentic creators who are already talking about your brand. This helps in partnering with influencers who can drive real engagement.
• Competitive Analysis: Understand the video strategies that are making your competitors successful. Use this data to create more effective social campaigns.
• Brand Perception: Measure how well your brand is resonating with your customers. Identify the gap between your brand's intentions and customer perception, and take data-driven actions to close it.
• Unravel Brand-Defining Conversations: Discover hidden social dialogues within video content. Organize these conversations by themes and sentiment to gain deeper insights.
• Pinpoint Brand Mentions: Track every mention of your brand amidst the social noise. Dive into individual product levels to reveal actionable insights.
• Track Engagement Metrics: Spot what's about to go viral before it's too late. This helps in capitalizing on trending topics and maximizing engagement.

Use Cases

Syncly Social can be used in various scenarios:

• Marketing Teams: Use Syncly Social to discover influencers who can help promote your brand authentically. Analyze competitors' video strategies to stay ahead.
• Customer Experience Teams: Measure brand perception and identify areas for improvement. Use the insights to enhance customer satisfaction and loyalty.
• Social Media Managers: Track engagement metrics to understand what content is resonating with your audience. Identify trending topics and capitalize on them to boost engagement.

Vibes

Syncly Social has received positive feedback from various brands:

• Brinna Dochniak, Customer Experience Manager, mentioned that Syncly Social helps tap into customer feedback that was previously inaccessible. It turns messy, fast-moving feedback into usable insights.
• Beatriz Lopes, Head of Customer Experience, highlighted that Syncly Social provides clear visibility into support drivers and helps understand customer feedback across all channels.
• LG reported that Syncly Social streamlined their social listening process, making it 90% faster. It analyzed over 970,000 mentions from more than 10 social platforms within days, not months.

Additional Information

Syncly Social is designed to handle the complexities of social listening in the video era. It helps brands focus on growth while the tool takes care of the rest. By uncovering hidden conversations and organizing them by themes and sentiment, Syncly Social provides actionable insights that drive business growth.