Surfly

What is Surfly?

Surfly is a co-browsing tool that allows users to share their browser screen with others in real-time. It is designed to facilitate seamless collaboration, support, and communication without requiring additional software downloads. Surfly operates directly in the browser, making it easy and safe to use. It is particularly useful for businesses that need to provide remote support, onboarding, or collaborative sessions with clients or team members.

Benefits

Surfly offers several key advantages:

• Easy to Use: Surfly runs directly in the browser, eliminating the need for additional software. This simplicity makes it accessible and user-friendly.
• Secure: The tool ensures a secure co-browsing experience, which is crucial for businesses handling sensitive information.
• Efficient Support: Surfly enables real-time collaboration, making it easier to explain and demonstrate processes to clients or team members remotely.
• Impressive Clients: Users report that their clients are impressed by the smooth and efficient co-browsing experience provided by Surfly.
• Flexible Integration: Surfly can be easily integrated into various platforms, making it versatile for different business needs.

Use Cases

Surfly is ideal for a variety of scenarios:

• Remote Support: Businesses can use Surfly to provide hands-on support to clients without the need for travel. This is particularly useful for IT support, customer service, and troubleshooting.
• Onboarding: Companies can use Surfly to guide new users through onboarding processes, ensuring they understand the product or service being offered.
• Collaborative Sessions: Teams can use Surfly for collaborative brainstorming, document annotation, and real-time collaboration on projects.
• Client Communication: Businesses can use Surfly to communicate with clients who may not be comfortable with video-audio conference services that require downloads or updates.

Vibes

Surfly has received positive feedback from users across various industries. Here are some highlights:

• Dave K., a Web Developer, praised Surfly as "the best and easiest co-browsing tool" he has found. He noted that it runs directly in the browser and has all the features needed for effective co-browsing. He also mentioned that his clients are very impressed by it.
• A Verified User in Computer Softwarehighlighted Surfly's distinguished platform and excellent customer service. They appreciated the security and ease of use, as well as the responsiveness of the Surfly team.
• A Verified User in Government Administrationdescribed Surfly as "collaborative, informative, fast, and reliable." They noted that the tool is focused on user experience and is highly responsive.
• Natasha S., a Business Owner, commended Surfly's customer service, stating that the team is always available to assist and ensure a smooth experience. She also appreciated the ability to email a link for clients to join a co-browsing session easily.
• Eric A., a Co-Founder in Financial Services, praised Surfly's simplicity and ease of integration. He noted that the tool has allowed his company to maintain normal operations remotely and has received no complaints from end users.
• Arun K., a Senior Software Engineer, highlighted Surfly's exceptional handling of coded pages and its ability to eliminate issues related to screen sharing and multiple participants.
• James F., a Mid-Market user, described Surfly as "an incredible company" with friendly and helpful staff. He appreciated the tool's ability to solve face-to-face communication issues without requiring additional software.

Additional Information

Surfly's positive reception and user testimonials highlight its effectiveness and reliability as a co-browsing tool. The tool's ability to integrate seamlessly into various platforms and its focus on user experience make it a valuable asset for businesses looking to enhance their remote collaboration and support capabilities.