Startly

What is Startly?
Startly is an all-in-one IT Service Management and Professional Services platform. It helps organizations manage projects, support customers, track assets, and monitor profitability. Built by IT professionals, Startly is designed to streamline service delivery for various industries, including IT service providers, managed service providers, and consulting firms.
Benefits
Startly offers several key advantages:
- Efficiency: Streamline workflows to increase productivity while keeping costs low.
- Accuracy: Ensure timely and accurate tracking of time and expenses for fair client billing.
- Competitive Advantage: Boost overall company performance with streamlined resource allocation, time tracking, and financial management.
- Compliance: Simplify compliance auditing with the activity log and maintain a comprehensive audit trail of all change-related activities.
Use Cases
Startly is used in various scenarios:
- Service Management: Track incidents, problems, and service requests with real-time SLA tracking, customizable knowledge bases, and systematic change management.
- Project Management: Execute projects consistently with task planning, budget management, and real-time monitoring of project resources and budgets.
- Resource Management: Optimize team workload and ensure efficient resource utilization with resource tracking, timesheet entry, and expense submissions.
- Insights & Analytics: Gain at-a-glance visibility into your organization with customizable dashboards and real-time analytics.
Vibes
Startly has received positive feedback from users across various industries. Users appreciate the platform's ability to streamline service delivery, manage projects effectively, and track expenses accurately. The mobile app and timesheet entry features are particularly praised for their convenience and ease of use. However, some users have noted that the reporting features could be improved for more detailed insights.
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