SiteAssist

SiteAssist is a powerful tool designed to transform every page, product, and post on your website into instant, on-brand answers. It helps solve the common problem of visitors leaving within 15 seconds by providing quick, accurate responses to their queries. This reduces the need for live-chat waits and efficiently handles dead links. SiteAssist is trained on your data, ensuring high-accuracy replies that never hallucinate.

Benefits

SiteAssist offers several key advantages:

• Quick Answers: Surfaces answers with one ask, reducing the need for multiple menu clicks.
• Handles Dead Links: Rescues dead links and logs them for you.
• Instant Replies: Provides instant, accurate replies without the need for live-chat queues.
• High Accuracy: Answers in 5 seconds on any page, trained on your data, ensuring reliable responses.
• Cost Reduction: Fewer tickets to agents, allowing them to focus on more complex issues.
• Revenue Uplift: Personalized suggestions boost average order value (AOV) and upsells.
• Speed to Value: Documents and developer portals surface the right snippet instantly.

Use Cases

SiteAssist is versatile and can be used in various industries:

• Telecom: Cuts support tickets by 45%, lowering support costs.
• Fashion: Lifts average order value by 18% through upsells.
• Travel: Increases booking rate by 22%, boosting last-minute bookings.
• Electronics: Converts stock checks to sales by providing live inventory information.
• Developer Documentation: Accelerates developer onboarding by surfacing answers 3x faster.

Why It Works

SiteAssist's effectiveness comes from several key features:

• Intelligent Answer Engine: Uses RAG-powered, multi-step answers that stay on-brand. It handles text, images, and PDFs, and allows you to choose your preferred LLM.
• Plug-and-Play Training: From zero to fully trained in under 5 minutes. Simply paste your site URL, upload documents, or add ad-hoc Q&A snippets.
• Custom UI & Full Control: More than a chatbot, it can be embedded anywhere. It offers native search-bar mode, context popovers, and full customization to match your brand.
• Business-Ready Operations: Includes trust and security features like SOC 2 compliance, row-level encryption, and real-time analytics dashboard. It also supports user identification and one-click human hand-off.

Additional Information

SiteAssist is easy to deploy and requires no credit card. It can be set up in just 5 minutes, making it a quick and efficient solution for improving visitor engagement and reducing support costs.