Seven24 AI
Seven24 AI is an innovative customer feedback solution designed to help businesses collect, analyze, and act on user insights effectively. The platform allows companies to gather direct feedback from customers at critical moments of product interaction, using voice or text input. Seven24 AI leverages artificial intelligence to process this feedback, determine sentiment, and generate prioritized tasks for businesses to address. This enables companies to quickly respond to customer needs, boost positive reviews, and drive continuous improvement.
The platform offers multiple feedback channels including voice recording and text input, with an embeddable feedback button for products. It also provides sentiment analysis and integration with review platforms, enhancing online reputation. The anonymous feedback system ensures user privacy, encouraging honest input, while the dashboard presents analyzed feedback as actionable tasks, facilitating quick issue resolution.