Sendbird

Sendbird is a leading communications platform. It helps businesses chat and connect with their customers. Sendbird offers in app chat, messaging across many channels, and real time chat, voice, and video solutions. It started in 2013. Sendbird has grown from just chat and messaging to include smart AI agents. These agents help businesses automate support, boost engagement, and cut costs while keeping a personal touch. The platform mixes AI agents, messaging across many channels, and chat tools. This helps businesses talk to customers on their favorite channels, automate simple tasks, and grow easily with strong tools.

Benefits
Sendbird''s AI agents help quickly and fix issues faster. They make customers happier by giving personal support. These agents can fix tickets, talk to customers on many channels, and give high quality support. The platform also helps businesses talk to customers on many touchpoints. This includes mobile apps, websites, SMS, email, and social messaging apps. It keeps all talks together and consistent.

Sendbird''s chat tools turn talks into real conversations. This happens with real time chat, voice, and video. It makes building relationships at scale easy. Sendbird is trusted by big companies like Hinge, DoorDash, and JustEat. It offers strong reliability, security, and performance. Sendbird has 99.9+% uptime and less than 40ms latency. It follows major data privacy rules like SOC 2 Type II, GDPR, HIPAA, and ISO 27001. This keeps talks safe for over 6 billion users worldwide.

Use Cases
Sendbird''s key features include a strong Chat API. It supports one on one and group messaging, typing signs, read receipts, file sharing, push notifications, and auto translation. The Voice & Video API offers high quality voice and video calling. This is great for telehealth platforms, social networking apps, and customer service sites. Sendbird''s live streaming solution boosts user engagement. It has interactive live sessions, ways to make money, and easy integration.

The platform''s AI features include AI chatbots for customer service. They handle common questions, give personal suggestions, and lower customer support load. AI support agents talk to customers, give support on many channels, and check feelings to give the right responses. Sendbird''s solutions work for many industries like ecommerce, healthcare, fintech, on demand services, and social media and gaming.

Pricing
Sendbird offers many pricing plans for different business needs. There is a free Developer plan and a Starter plan for businesses with up to 5000 monthly active users. The pricing changes based on the product. Sendbird Chat charges based on the number of Monthly Active Users (MAU) and peak connections. Sendbird Calls and Live charge a rate per minute per user. Sendbird''s local caching feature for offline messaging is free and included in all chat plans.

Vibes
Sendbird''s many features, ability to grow, and security make it one of the best communication platforms today. The platform''s special support and setup help success at every step. This goes from starting to making things better. With Sendbird, businesses can boost customer engagement, keep customers, and improve the overall experience with easy, real time talks.