Risotto

Risotto is an innovative AI co-pilot designed to revolutionize IT support for businesses. It brings the help desk directly into Slack, creating a seamless ChatOps experience for both IT teams and employees. Developed by former IT leaders from companies like Gusto and Dropbox, Risotto aims to address common pain points in IT support by leveraging artificial intelligence and automation. The platform integrates with existing knowledge bases, ticketing systems, and identity providers to create a centralized, efficient support funnel.

Risotto automates ticket management, answers common questions, handles software access requests, and improves security and compliance. It integrates with existing knowledge bases and ticketing systems to provide 24/7 support, reduce frontline support load, and enhance employee experience through natural language interactions.

With Risotto, IT support becomes more accessible and efficient, enabling faster resolution of issues and improving overall productivity. It also enhances security through automated workflows and regular access reviews, ensuring that only the necessary access is granted and maintained.