Reviewik

Reviewik is an advanced AI-powered tool designed to revolutionize customer success departments by analyzing user feedback collected in support mailboxes. Utilizing sophisticated natural language processing, Reviewik extracts valuable insights from customer communications, helping businesses understand user sentiments, identify product issues, and discover feature requests. The platform supports multiple languages, making it ideal for global businesses. Reviewik's comprehensive analysis includes sentiment analysis, topic and trend analysis, keyword analysis, and bug detection, all visualized to help teams make informed decisions to enhance their products.

The setup process is straightforward: users sign up, specify their email address, verify it, and set up email forwarding to a @reviewik.io address provided by Reviewik. The tool then automatically analyzes the forwarded emails, providing detailed insights that can be viewed on the dashboard. This includes AI-based sentiment analysis, trends analysis, keyword analysis, and feature request discovery, aiding in swift problem resolution and informed product development.