Retain by TrueML Products

Retain by TrueML Products is a fintech software company. It uses smart artificial intelligence to help businesses talk to their customers better. This helps get better results when customers pay back money they owe. The main tool is called Retain. It has a special engine that figures out the best time and way to send messages to customers. It makes sure these messages follow all the rules and reach customers at the right time.

Benefits

Retain helps businesses talk to their customers in a smarter way. This makes customers happier and helps them pay back money they owe. The company''s digital-first approach has been shown to boost performance a lot. For example, a financial services company saw a 40 percent increase in performance by using Retain''s optimization engine. This means businesses can reduce bad debts, improve their profits, and give customers a clear path forward. Automating digital communications with Retain keeps costs low and customer engagement high, even as the business grows.

Use Cases

Retain is great for businesses that need to handle payments and talk to customers who are behind on their payments. It helps keep customer relations strong while effectively engaging with delinquent accounts. The platform is designed to scale customer communications efficiently, making it ideal for businesses undergoing digital transformation. Retain offers a comprehensive plan for digital engagement that focuses on the customer, ensuring effective communication strategies.

Pricing

Retain''s pricing is based on the number of customers managed, not the amount collected. This means costs stay steady as programs improve, making it a cost-effective solution for businesses of all sizes.

Vibes

Retain has proven its effectiveness through real-world applications. A publicly-traded financial services company saw a 40 percent increase in performance by using Retain''s optimization engine. This success story highlights the platform''s ability to drive significant growth and improve customer engagement.

Additional Information

TrueML Products, the parent company of Retain, develops machine learning-driven products. Their solutions focus on enhancing the customer experience. They enable intelligent, digital communication, making them a valuable partner for businesses aiming to improve their customer engagement and repayment results.