Recontact

Recontract is an AI-powered tool that helps you understand your customers better by analyzing their conversations. Imagine turning hours of customer calls into clear, insightful reports that reveal exactly what your customers are thinking and feeling. Recontract does just that, making it easier for you to identify customer pain points, uncover key trends, and gain a deeper understanding of your audience.

Highlights

• Turn calls into actionable insights: Recontract transforms your customer calls into structured documents, making it easy to analyze and understand the key takeaways.
• Uncover customer pain points: Discover what truly matters to your customers by identifying common issues, frustrations, and desires across various calls.
• Track trends and gain insights: Identify patterns and trends in customer conversations to better understand their needs and adapt your products or services accordingly.

Key Features

• Multi-platform compatibility: Process calls from popular platforms like Google Meet, Zoom, Microsoft Teams, and more.
• AI-powered search with citations: Find specific information within your calls and get accurate time stamps for each point.
• Upcoming AI voice agents: Benefit from the future of customer interaction with AI voice agents, enhancing your customer service experience.