Polymer SecureRAG

Polymer SecureRAG: Making AI Data Security Better

In our fast-changing world, keeping important data safe while using AI is very important. Polymer''s SecureRAG technology helps with this. It gives companies a strong way to use AI agents safely and efficiently. This description will explain what SecureRAG is, its key features, benefits, and how it can be used in real-world situations.

What is Polymer SecureRAG?

Polymer''s SecureRAG is an AI-driven rule engine powered by Large Language Models (LLMs). It is designed to secure AI deployments in enterprises. SecureRAG offers a scalable, secure, and flexible framework. It ensures maximum data security while keeping operations running smoothly. It helps solve two main problems: the technical complexity and data security risks that come with using AI agents.

Benefits

SecureRAG offers several key advantages:

• Unified Search Agents: Employees can easily find internal and external customer information across all platforms.

• AI-driven Customer Support: AI agents can be trained on Salesforce tickets and Slack conversations to improve resolution times and customer experiences.

• Training & Onboarding Tools: Automate new hire onboarding with data from HR systems, compliance documents, and team collaboration platforms.

• Dynamic Controls: Protect sensitive data without affecting AI outputs.

• Latency Optimization: Minimizes delays for a smooth user experience.

• Real-time Query Audits: Logs and monitors AI interactions to spot risks and anomalies.

• Compliance Tracking: Generates detailed reports for global regulatory adherence.

• Human Risk Management: Helps business users take an active role in data security by identifying and mitigating risks.

Use Cases

SecureRAG can be used in various ways to enhance security and efficiency:

• Helpdesk Agents: Access Zendesk tickets but redact sensitive fields for compliance.

• Onboarding Agents: Aggregate data from Google Drive and Outlook while following user roles and compliance policies.

• Unified Search Agents: Allow employees to seamlessly retrieve internal and external customer information across all platforms.

• AI-driven Customer Support: Train agents on Salesforce tickets and Slack conversations to enhance resolution times and improve customer experiences.

• Training & Onboarding Tools: Automate new hire onboarding with data sourced from HR systems, compliance documents, and team collaboration platforms.

Additional Information

SecureRAG is designed to handle current and future AI use cases. Its flexible architecture integrates seamlessly with existing systems like Active Directory, Okta, or Google IAM. This enables centralized, enterprise-wide security. This makes it a future-proof solution for companies looking to adopt AI while keeping their data safe.