Peppercorn

Peppercorn AI, founded in 2020 by Nigel Lombard, is revolutionizing the insurance industry by leveraging conversational artificial intelligence (AI). This innovative platform, known as Pipr, utilizes Natural Language Understanding (NLU) technology to provide a seamless, 'Conversational First' experience. Unlike traditional chatbots, Pipr enables real-time interactions, eliminating the need for cumbersome forms and significantly reducing wait times. This not only enhances customer satisfaction but also lowers operating costs, allowing for more competitive pricing. Currently focused on motor insurance, Peppercorn AI's platform is designed to be product policy neutral, with potential applications extending to health, home, and pet insurance.

Pipr offers a multitude of features, including automated pre-sale underwriting for instant policy quotes, 24/7 availability to address customer queries promptly, and reduced operating costs that translate into fairer prices for consumers. The platform's flexibility and efficiency make it a valuable tool for both insurance providers and customers, promising a more streamlined and personalized insurance experience.