OpenPhone

OpenPhone is a helpful business phone solution that makes professional calls, texts, and team talks easier. It gives you special business numbers, shared inboxes, and smart tools to help with customer support and teamwork.

Benefits

OpenPhone helps businesses look professional by managing many phone lines and keeping track of call histories. It makes sure no important messages are missed and works well with existing setups. The platform''s strong collaboration features support both remote and hybrid work environments, making teamwork better.

Use Cases

OpenPhone is great for small businesses wanting to improve their communication. It helps handle support calls, track customer feedback, and keep detailed conversation histories. The platform''s VoIP technology and advanced features make communication easier, perfect for customer service and team collaboration.

Pricing

OpenPhone has simple pricing with three plans. The Starter plan is 15 dollars per user per month, the Business plan is 23 dollars per user per month, and the Enterprise plan needs a custom quote. All plans include unlimited calling and texting within the U.S. and Canada, with each user getting one new local or toll-free number. Extra phone numbers cost 5 dollars per month, and international calling and messaging rates change by country.

Vibes

OpenPhone is loved for its simple and user-friendly interface, strong messaging features, and collaborative environment. Users like features such as marking texts as unread and internal tagging. But, some users have issues with activity notifications across devices and phone numbers being flagged as spam. Customer support is noted to be slow, and number porting can take a long time.

Additional Information

OpenPhone''s key features include unlimited calling and messaging, shared phone numbers, contact management tools, and AI-powered capabilities. The platform''s built-in contact management works as a lightweight CRM, and it offers AI call summaries and transcripts on select plans. Other options like OpenPhone include Nextiva, RingCentral, 8x8, and Dialpad, each offering different levels of functionality and features.