NewOaks AI Phone Agent

NewOaks AI Phone Agent makes customer interactions easy and efficient. It uses advanced language models to provide chat support through websites and SMS, available anytime. This tool helps with simple appointment bookings, automates repetitive tasks, and offers personalized customer service.

One of its best features is conversational appointment booking. Customers can book appointments through interactive chats on websites or via SMS. This process is quick and can be done in under a minute, making it very convenient for users. The platform also offers free text SMS chatbot capabilities. Businesses can engage with customers and automate follow-ups for successful interactions. The chatbot can be customized based on specific datasets, ensuring personalized and effective communication.

NewOaks AI also works well with CRM systems using bi-directional webhooks. This feature allows real-time client interaction and data updating, ensuring that customer information is always current and accessible. The platform acts as an AI representative for text-based client interactions, automating engagement and booking appointments on its own. Users can personalize the chatbot with names, traits, and instructions, including language preferences, to match their brand or specific needs.

Customization and flexibility are key strengths of NewOaks AI. Users can tailor the chatbot''s personality and appearance to fit their brand. The platform supports iframe embedding and chat bubbles for websites, with API access for broader integration. It also operates on multiple platforms, including websites and SMS, ensuring wide accessibility. Data security is a top priority, with documents securely hosted on Microsoft Azure servers. The platform can understand and interact in about 95 languages, making it perfect for businesses with diverse client bases.

Beyond these features, NewOaks AI offers AI phone agents that automate inbound and outbound phone calls using AI that sounds human, powered by ChatGPT Realtime API. It supports integrations with Facebook Messenger, WhatsApp, Twilio, and Google SMS. The platform also captures leads and provides access to data from conversations, captured leads, and booked appointments from your workspace. It includes an electronic digital business card with a chatbot and business info, similar to Beacons or Linktree. Templates for real estate and WooCommerce integration are available, with Shopify integration coming soon. The platform can automatically respond to missed calls and supports voice interactions through Twilio or a web voice widget.

NewOaks AI is perfect for businesses needing an efficient appointment booking system that operates 24/7, multilingual support, and AI chat solutions integrated with existing CRM systems. Users appreciate its ease of use, rich features, and responsive support. The platform''s interface is intuitive and user-friendly, similar to Chatbase. The founder, Ray, is known for being active and responsive, quickly deploying updates and new features based on user feedback.

Users have praised NewOaks AI for its ease of use, rich features, and responsive support. The platform''s interface is intuitive and user-friendly, similar to Chatbase. The founder, Ray, is noted for being active and responsive, quickly deploying updates and new features based on user feedback.