Mixdesk

Mixdesk offers a helpful social customer service solution powered by AI, perfect for businesses looking to grow worldwide. This platform connects various communication channels like LiveChat, WhatsApp, Facebook, Instagram, Line, Email, Telegram, and more. This way, businesses can easily reach customers across different platforms.

With no limits on seats and channels, Mixdesk is more than just an assistant. It works like a professional AI employee.

Key Features

Mixdesk allows everyone on your team to connect with customers. This makes customer communication stronger than ever, promoting better teamwork and more efficient service workflows.

Benefits

AI is becoming very important in customer service. The future of service will rely on AI to improve interactions and customer experiences, driving steady business growth. Mixdesk has already helped over 400,000 businesses with smart customer service solutions. Global service is not just about making connections, it''s about building lasting relationships. Using AI for repetitive tasks is just the start. The real value is in analyzing and delivering the best strategies. The goal is to use AI to keep improving brand marketing strategies, helping businesses succeed in the global market.

Use Cases

Shared chats let teams work together in real time, giving everyone access to customer context and data in the workspace. Inbox collaboration tools allow internal communication and invisible assistance within conversations, making teamwork stronger and service workflows more efficient.

The Mixdesk AI Agent is great at service and marketing, handling all queries with ease, whether it''s marketing automation or post sales service.

Cost/Price

Mixdesk offers different pricing plans to suit various business needs.

• Free: $0 per month
• Free for individuals and teams who want to try it out
• No limits on seats and channels
• 1,000 conversations
• Trial translation credit

• Automation

• Essential: $39 per month

• The customer support plan for startups and small businesses
• No limits on seats and channels
• Unlimited usage
• More translation credits
• 1,000 contact records
• Automation

• Marketing Automation

• Pro: $199 per month

• Powerful automation tools and AI features for growing businesses
• No limits on seats and channels
• Unlimited usage
• More translation credits
• 5,000 contact data
• Automation
• Marketing Automation
• AI Copilot
• AI Agent
• API interface

Reviews/Testimonials

Mixdesk is a product of Beautiful Interaction Intl. Co., Ltd., a company focused on enhancing interactions and improving customer experiences through AI driven solutions.