Microtica AI Incident Investigator

Microtica AI Incident Investigator

Microtica AI Incident Investigator is an AI-powered tool designed to help DevOps and cloud teams understand, investigate, and resolve issues across their cloud environments. It acts as an intelligent teammate, providing clear insights and actionable recommendations to streamline incident response and improve operational efficiency.

Benefits

Microtica AI Incident Investigator offers several key benefits:

• Cross-System Data Integration: Gathers data from infrastructure, deployment history, logs, metrics, and Git changes to provide a complete overview.
• Plain Language Insights: Transforms complex system data into clear, actionable explanations that anyone on your team can understand.
• Instant Investigation: Provides answers in seconds, saving hours of digging through logs, configs, and metrics dashboards.
• Root Cause Analysis: Automatically identifies the underlying causes of incidents by correlating events across your entire stack.
• Actionable Recommendations: Suggests specific steps to resolve issues based on best practices and your system's current state.
• Continuous Learning: Learns from past incidents and your environment to improve insights over time.

Use Cases

The AI Incident Investigator assists teams in various scenarios, including:

• Root Cause Investigation: Provides a clear understanding of what happened, why it happened, and what changed to cause the issue.
• Deployment Debugging: Highlights related config changes, log events, and system drift when a rollout fails or causes unexpected behavior, offering instant suggestions to roll back, patch, or reconfigure.
• Configuration Analysis: Identifies misconfigurations across your environments before they cause major issues, with specific guidance on how to optimize settings.
• Knowledge Sharing & Onboarding: Summarizes what happened and why, even if someone wasn't on-call, turning logs and timelines into understandable knowledge to help onboard new team members and align postmortems.

Comprehensive Visibility

Microtica AI Incident Investigator provides complete visibility into your cloud infrastructure across AWS, Azure, and GCP. It monitors virtual machines, containers, storage, networks, and managed services with unified dashboards and metrics. This includes:

• Multi-cloud resource metrics and health checks
• Auto-scaling and elastic resource tracking
• Virtual machine and cloud instance metrics

Vibes

Customers have reported significant improvements in their incident response processes. For example, one customer noted a 70% reduction in mean time to resolution. Additionally, Microtica has received positive feedback for its guidance and support, with one customer reporting a 42% average cost reduction and 97% team satisfaction.

Additional Information

Microtica emphasizes that you own your infrastructure and should own your monitoring too. Unlike many monitoring tools that require you to send your data to their environment, Microtica's services run on your cloud, giving you full control, better security, and lower latency. This approach provides developers with one platform to monitor apps and infrastructure from build to production, 100% on their terms.