MetaCRM

MetaCRM is a cutting-edge CRM platform tailored specifically for Web3 projects and blockchain-based businesses. Developed by industry experts from MIT, BCG, Zendesk, and Snapchat, and supported by top-tier venture capital firms, MetaCRM aims to revolutionize the Web3 customer experience by seamlessly integrating both Web2 and Web3 data. This integration allows for a more robust customer profile, which in turn enhances customer acquisition, retention, and engagement strategies. MetaCRM's suite of software solutions is designed to support all stages of the customer journey, from initial acquisition to ongoing engagement and retention, through advanced analytics and AI-powered automation.

Key features of MetaCRM include on-chain marketing attribution, which leverages blockchain data to track and attribute marketing efforts, and AI-powered customer service that automates workflows for personalized support. Additionally, MetaCRM offers cross-chain user profiles, a Web3 analytics dashboard, and a blockchain-native survey tool called MetaForm, which automates NFT creation based on collected customer feedback and on-chain data. These features collectively enable businesses to optimize their marketing strategies and customer service operations in the Web3 ecosystem.

Highlights:

• Specialized for Web3 and blockchain ecosystems
• Integrates both on-chain and off-chain data
• Offers AI-powered automation for improved efficiency
• Supports all stages of the customer journey
• Developed by industry experts and backed by renowned venture capital firms

Key Features:

• On-Chain Marketing Attribution
• AI-Powered Customer Service
• Cross-Chain User Profiles
• Web3 Analytics Dashboard
• Blockchain-Native Survey Tool (MetaForm)

Benefits:

• Improved user acquisition and retention strategies
• Personalized customer engagement
• Enhanced customer profiles through data integration
• Efficient automated workflows
• Comprehensive analytics on user interactions

Use Cases:

• DeFi Protocol User Engagement
• NFT Project Marketing
• GameFi Player Retention
• Multi-Chain Service Optimization
• Blockchain-Native Survey and Feedback Collection