MerchantIQ

MerchantIQ is a smart AI tool made to improve online shopping. It collects useful customer data and helps online stores work better. At first, MerchantIQ was a separate tool. It uses AI helpers to let store workers fix problems on their own. It turns unknown visitors into future customers by getting their emails, names, and phone numbers during chats.

Benefits
MerchantIQ has many good points. It shows what customers like and want. This helps stores make better content, ads, and product plans. The tool answers many customer questions. It can find best-selling items, help find specific products, and give info on sales, discounts, and order tracking. It also gives personal product suggestions, explains return rules, and helps with shipping to other countries. Plus, it can show product reviews and payment choices, making shopping easier for customers.

Use Cases
MerchantIQ can help online stores in many ways. Stores can use it to find their best-selling items and improve their website. It can help customers find products in certain categories, making shopping faster. The tool can also give details on sales, discounts, and order tracking, so customers know what is going on. Plus, MerchantIQ gives personal product suggestions based on what customers like, making shopping better. It can explain return and refund rules, shipping to other countries, and help with promo codes or discounts. It can also show product reviews and payment choices, giving a full solution for online stores.

Additional Information
MerchantIQ has been added to big commerce platforms like commercetools. This lets AI helpers call commercetools tools directly. So, stores can fix problems on their own without needing help from engineers. From finding problems to suggesting solutions and putting them into action, MerchantIQ makes commerce better by causing fewer problems for ongoing work. The addition gives stores the power to change their operations just the way they want, making online shopping more efficient and effective.