Luxa

Luxa is an AI-powered tool designed to simplify product management for businesses using a sales-led growth model. By integrating with Gong, Luxa analyzes sales and customer success call transcripts, automatically identifying feature requests, complaints, and positive feedback. This powerful AI engine extracts valuable insights and combines them with CRM account data, allowing product managers to prioritize their efforts based on facts, not opinions.

Highlights:

• Save time and effort: Luxa uses AI to automatically extract insights from customer calls, eliminating the need for manual processing.
• Make informed decisions: Luxa integrates with CRM data to provide a reality-based prioritization, allowing you to make smart product decisions.
• Improve team alignment: Luxa aligns product, sales, and success teams around the same data, promoting efficiency and agility.

Key Features:

• Automated insight extraction: Luxa uses AI to extract key insights like feature requests, complaints, and praise from Gong call transcripts.
• CRM data integration: Luxa integrates with CRM data to provide a comprehensive view of customers and prioritize based on factors like total ARR, churn risk, and sales cycle.
• Team alignment and communication: Luxa connects product features to ARR, justifies work with qualitative feedback, and facilitates alignment between product, sales, and executives.