Listen

Listen Labs is revolutionizing qualitative research by leveraging AI to conduct, analyze, and summarize user interviews. This technology goes beyond simple surveys, engaging users in human-like conversational interviews that dig deep into their thoughts and experiences. The AI not only asks questions but also follows up based on user responses, ensuring comprehensive feedback exploration. Real-time analysis identifies recurring themes, enabling immediate action and providing businesses with actionable insights to improve their products.

Listen Labs offers a suite of features designed to streamline the research process. These include conversational interviews, digestible summaries, automatic tagging for visualization, actionable reports, a human-like voice mode, and integration capabilities with popular tools like Zendesk, Snowflake, and Zapier. The platform is versatile, serving various applications such as product feedback, employee engagement, and usability testing.

Designed for a broad spectrum of users, including product managers, user researchers, and marketers, Listen Labs ensures that users have a smooth experience with comprehensive support and integrations. The platform also offers an open API for further customization and integration into unique ecosystems.

Highlights:

• AI-driven conversational interviews with personalized follow-ups
• Real-time analysis for immediate action on feedback
• Integration with popular tools for seamless data management
• Digestible summaries and actionable reports
• Compliance with SOC 2 Type II and GDPR standards

Key Features:

• Conversational Interviews
• Digestible Summaries
• Automatic Tagging
• Actionable Reports
• Integration Capabilities

Benefits:

• Deeper insights into user experiences
• Streamlined research process
• Immediate action on feedback
• Enhanced product development
• Seamless data integration

Use Cases:

• Product Feedback
• Employee Engagement
• Usability Testing
• Market Research
• Customer Satisfaction