Kea AI - 24/7 Voice AI for Restaurants

Kea AI is a cutting-edge Voice AI solution designed specifically for restaurants. It offers a comprehensive suite of features to enhance operations and customer service. Kea AI acts as a friendly, efficient phone assistant that never misses a call, takes orders accurately, and integrates seamlessly with existing restaurant systems.

Benefits

Kea AI connects directly to your Point-of-Sale (POS) system to take customer orders, including detailed modifiers, and sends them straight to the kitchen display system (KDS). This ensures orders are processed quickly and accurately. Kea AI is optimized to understand and follow your restaurant's menu precisely, eliminating errors and ensuring customers receive exactly what they order. Capable of handling multiple callers simultaneously, Kea AI efficiently manages call volumes and ensures no order is missed. The system also includes a dynamic FAQ feature, allowing customers to get real-time answers to their questions. With real-time call reporting, restaurant owners can monitor call volumes, identify trends, and understand customer inquiries, helping to improve service and operations. Kea AI streamlines the payment process, supporting various payment methods including Apple Pay and Google Pay, making transactions smooth and convenient for customers. Kea AI offers direct integrations with multiple POS systems, including Toast, Square, Clover, and Olo, enabling quick and easy setup. Restaurant owners can update and customize their Voice AI settings from their mobile devices, ensuring flexibility and control over their AI assistant. Kea AI operates through several specialized agents, including The Judge, which ensures order accuracy, The Food Critic, which provides real-time menu and FAQ updates, and The Data Guru, which offers personalized SMS reports on call volumes, customer reviews, and order revenue.

Use Cases

Kea AI is ideal for restaurants looking to enhance their operations and customer service. It can be used in various types of restaurants, from fast food to fine dining, to ensure that orders are taken accurately and efficiently. The system is particularly useful for managing high call volumes during peak hours, ensuring that no order is missed and customers receive prompt service. Kea AI's dynamic FAQ feature allows customers to get real-time answers to their questions, improving overall customer satisfaction. The system's real-time call reporting helps restaurant owners monitor call volumes, identify trends, and understand customer inquiries, enabling them to make data-driven decisions to improve service and operations. Kea AI's seamless integrations with multiple POS systems make it easy for restaurants to set up and start using the system quickly. The mobile-friendly AI access allows restaurant owners to update and customize their Voice AI settings from their mobile devices, ensuring flexibility and control over their AI assistant.

Pricing

Kea AI offers a straightforward pricing model with no per-order costs or hidden fees. For $450 per month (or $15 per day), restaurants receive unlimited concurrent calls, direct POS integrations, AI call reporting, secure payment processing, delivery management, reservation handling, curated FAQs, and dedicated customer support.

Vibes

Kea AI prides itself on offering the best customer support in the restaurant industry, ensuring that any issues or questions are addressed promptly and efficiently. The system is designed to be user-friendly and can be operational within 30 minutes. Setting up Kea AI is a simple process. Restaurant owners need to create an account, add location details, connect their POS menu, and forward calls to their dedicated Kea AI phone number.

Additional Information

Kea AI is a powerful tool for restaurants looking to enhance their operations and customer service. With its advanced features, seamless integrations, and dedicated support, Kea AI helps restaurants save time, reduce costs, and improve overall efficiency.