Kasisto
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Kasisto is a pioneering company in the field of conversational artificial intelligence, specifically tailored for the banking and finance sector. Founded in 2013, Kasisto's flagship product, KAI, is an AI-powered digital experience platform that enables financial institutions to deploy virtual assistants and chatbots with profound domain knowledge in banking. KAI leverages generative AI capabilities and deep financial expertise to offer personalized, human-like digital interactions across various channels, ensuring 24/7 customer support and enhancing digital banking experiences.
The KAI platform is designed to automate customer interactions, empower bank employees with instant financial knowledge, and drive business growth through data-driven insights. It supports omni-channel experiences, allowing consistent AI-powered interactions through mobile apps, websites, messaging platforms, and voice-enabled devices. With its deep financial domain expertise, KAI can accurately handle complex queries and transactions, providing tailored responses and recommendations based on individual customer data and behaviors.
Highlights:
- Founded in 2013, specializing in AI for banking and finance
- KAI platform enables virtual assistants and chatbots with deep domain knowledge
- Provides 24/7 customer support and enhances digital banking experiences
Key Features:
- Conversational AI platform KAI designed for banking and finance
- Combines generative AI with deep financial knowledge
- Omni-channel support for multiple interaction platforms
- Personalization based on customer data and behaviors
- Empowers bank staff with instant financial knowledge
Benefits:
- Automates customer interactions and provides 24/7 support
- Enhances digital banking experiences with personalized interactions
- Empowers employees with financial intelligence
- Drives business growth through data-driven insights
- Ensures consistent AI-powered experiences across channels
Use Cases:
- Retail banking assistant for 24/7 customer service
- Business banking support for specialized needs
- Financial advisor support with AI-powered insights
- Internal knowledge base for bank employees