JustCall

JustCall is a cloud phone system that uses VoIP. It makes communication easier for businesses of all sizes, like sales teams, customer support, and remote workers.

Benefits

JustCall has many good points. It makes sure no calls are missed with its AI voice agent. This agent answers every question and sends calls to human experts when needed. The platform boosts connection rates up to 6 times with its powerful and 10-line predictive dialers. It also offers global connectivity, letting businesses talk to customers in over 70 countries.

JustCall lets you talk to customers through SMS, MMS, and WhatsApp messages. This makes customer engagement better and boosts conversion rates. The AI-powered conversation intelligence gives instant transcripts, summaries, and scorecards for every call. This helps improve performance and coaching.

The platform works well with over 100 tools. This includes CRM, sales engagement platforms, and productivity apps. The JustCall app lets users make and receive calls, send texts, and check voicemails and call logs from their devices. It is great for staying connected on the go.

JustCall also has advanced features like call routing, automation, and analytics. Users can get local or toll-free numbers in over 70 countries. The Sales Dialer software makes the dialing process automatic, reducing idle time and increasing agent talk time. The IVR system includes call queuing, automated callbacks, and call recording. This improves customer service and call handling efficiency.

JustCall cares about data security and privacy protection. It follows EU information security standards and is HIPAA compliant. This means businesses can trust the platform with their sensitive data.

Use Cases

JustCall is perfect for businesses that need reliable communication tools. Sales teams can use the predictive dialers to boost connection rates. Customer support departments can benefit from the AI voice agent and IVR system. Remote employees can stay connected with the mobile and desktop app.

Businesses can use JustCall for global connectivity and multi-channel engagement. The conversation intelligence feature is great for training and performance improvements. The seamless integrations make it easy to fit JustCall into existing workflows.

Additional Information

JustCall is known for its powerful and user-friendly features. It is one of the best VoIP providers and virtual phone number providers. It does not have video conferencing tools.