Haleria AI Sales & Support

Introduction

Haleria AI is a tool built for Shopify stores that helps manage customer conversations automatically. It uses WhatsApp and an AI-powered web chat to handle tasks like sending order updates, recovering lost sales, and answering common questions. The app connects directly with the official WhatsApp Business API to ensure messages are sent reliably. It launched in January 2024 and is designed to save store owners time while improving the shopping experience for their customers.

Benefits

Haleria AI offers several key advantages for online store owners. First, it reduces the number of support tickets by answering frequent questions instantly. The AI reads the store's policies to provide accurate answers on both the website and WhatsApp. Second, it helps recover money that would otherwise be lost. When a customer leaves their cart without buying, the app sends a friendly reminder via WhatsApp to encourage them to finish the purchase. Third, it automates routine tasks like sending order confirmations and delivery updates. This keeps customers informed without the store owner having to send each message manually. Finally, it can automatically ask for reviews after a delivery is complete, which helps build trust and improve store ratings.

Use Cases

This tool is perfect for Shopify merchants who want to communicate with customers quickly and efficiently. It works well for stores that sell products internationally because it supports many languages including English, Spanish, French, German, and Japanese. A small boutique can use it to send personalized delivery updates to every customer. A larger retailer can use the advanced features to handle high volumes of order tracking requests and cart recovery messages. The AI web chat is useful for any store that wants to answer questions about shipping policies, return rules, or product details without needing a human to be online twenty-four hours a day. It also helps businesses in regions where WhatsApp is the preferred way to communicate.

Pricing

Haleria AI offers a free plan for basic needs. There is also a Go plan that costs $6 per month or $60 per year. For more advanced features, the Basic plan is available for $29 per month or $290 per year. The Pro plan, which includes the full suite of automation and AI tools, costs $79 per month or $790 per year. All paid plans come with a seven-day free trial so users can test the features before committing. Prices are billed in USD every thirty days.

Vibes

As of now, there are no user reviews available for Haleria AI on the Shopify App Store. The app is relatively new, having launched in early 2024. Because it is a new product, potential users rely on the feature list and pricing details to decide if it fits their needs. The lack of reviews does not indicate a problem with the product, but it means there is no public feedback yet to share about real-world performance.

Additional Information

Haleria AI was developed by a team based in Lahore, Pakistan. The app is built using modern technologies like Agentic commerce and integrates with OpenAI to power its artificial intelligence features. It officially launched on January 29, 2024. The developer focuses on providing comprehensive automation tools that work seamlessly with the Shopify Admin dashboard.