Gupshup

Gupshup is a robust conversational engagement platform designed to empower businesses in effectively interacting with their customers across various scenarios such as marketing, commerce, and customer support. Established in 2004 and headquartered in California, Gupshup equips businesses with a suite of tools for creating AI chatbots, managing messaging campaigns, and facilitating engaging conversations across over 30 messaging channels including WhatsApp, SMS, and voice. The platform is capable of handling over 10 billion messages per month, serving 45,000+ brands in more than 60 countries.

Gupshup's comprehensive features include AI-powered chatbots, messaging APIs, campaign management tools, and analytics, all aimed at automating and enhancing customer engagement processes. Its notable functionalities encompass omnichannel messaging, AI-powered conversational tools, a no-code integration platform, and enterprise-grade security certified by ISO 27001 and GDPR compliant. Additionally, Gupshup offers a Campaign Manager tool, which aids in creating, managing, and analyzing messaging campaigns across multiple channels.