Meet Grace: Your Digital Staff for Clinical Trial Operations

Grace is an advanced AI agent designed to revolutionize clinical trial operations. Developed by Grove, Grace supports participants and research sites around the clock, handling queries, scheduling appointments, and streamlining workflows. With a proven track record, Grace has supported over 999,900 queries, scheduled more than 16,900 in-person appointments, and saved over 43,500 hours in manual workflows.

Benefits

Grace offers numerous advantages for clinical trial operations:

• 24/7 Support: Grace is available around the clock to assist participants and research sites, ensuring timely responses and support.
• Efficiency: Grace has significantly increased on-site screening appointments and screening pass rates, demonstrating its effectiveness in clinical trial operations.
• Multilingual Capabilities: Grace can respond to participant inquiries in multiple languages, making clinical trials more accessible to diverse populations.
• Seamless Integrations: Grace integrates with various platforms, including CRIO, Facebook Ads, Calendly, Salesforce, Microsoft Outlook, Hubspot, Advarra Clinical Conductor, and RealTime, ensuring smooth workflows.
• Cost-Effective: By automating repetitive tasks, Grace reduces recruiting costs and site burden, allowing research teams to focus on more critical aspects of clinical trials.

Use Cases

Grace is versatile and can be used in various clinical trial scenarios:

• Participant Engagement: Grace engages with participants, answering their queries and scheduling appointments, ensuring they are well-informed and supported throughout the trial process.
• Site Support: Grace assists research sites by handling administrative tasks, freeing up staff to focus on more complex aspects of trial management.
• Data Management: Grace integrates with various data management platforms, ensuring accurate and efficient data handling.

Vibes

Grace has received positive feedback from leading research teams:

• K2 Medical Research: In just two months of partnering with Grove, K2 Medical Research transformed their operations, prescreened and booked hundreds of participants, and gained valuable insights that boosted their efficiency and scale.
• Celerion: Grove's data-driven AI solutions significantly optimized Celerion's clinical trial processes, resulting in a 28% increase in screening pass rates and enhanced participant engagement across diverse populations.
• The Cognitive and Research Center of New Jersey: In just over 30 days, the center doubled their participant screenings, with Grace performing the work of four staff members and supporting multiple languages.
• IMA Clinical Research: Grace accelerated prescreening by triaging over 1,500 participants in 30 days, providing desirable speed, accuracy, and cost outcomes.

Additional Information

Grace is trained by industry experts and adapts seamlessly to each trial's unique demands. The team behind Grace has worked at renowned institutions, bringing a wealth of experience and expertise to the platform. Grace is also HIPAA-compliant, ensuring the highest standards of data security and participant privacy.