Fluid Topics

Fluid Topics is an AI-powered Content Delivery Platform designed to revolutionize the way businesses handle their technical documentation. By transforming static documents into dynamic, personalized content experiences, it engages users throughout their product journey. The platform caters to a variety of business roles and industries, making it a versatile tool for enhancing content delivery.

Fluid Topics ingests content from various sources and formats, unifying them into a smart knowledge hub. It integrates seamlessly with existing CMS, authoring tools, CCMS, helpdesk systems, and other enterprise applications. This integration ensures that teams can continue their processes without disruption, leveraging out-of-the-box connectors provided by Fluid Topics.

Highlights:

• AI-powered Content Delivery Platform
• Transformative approach to technical documentation
• Engages users throughout their product journey
• Seamless integration with existing systems
• Scalable for businesses of all sizes

Key Features:

• Smart Documentation Portal
• Case Deflection
• Page Designer
• Multi Sources/Multi Formats
• Search Readability and Mobility

Benefits:

• Enhanced content delivery
• Reduced support tickets
• Streamlined content integration
• Contextualized experiences
• Impact measurement tools

Use Cases:

• Customer Support
• Field Services
• Content Personalization
• AI Project Deployment
• Enterprise Content Management