Exei - AI Agent for Customer Service

What is Exei?

Exei is a platform designed to create AI Agents, a tool for helping businesses elevate their customer service and automate redundant operational tasks. This reduces costs, enhances customer experience, and drives growth. Exei integrates seamlessly with multiple channels including Websites, WhatsApp, Instagram, Facebook, Slack, and more. Additionally, Exei can be easily integrated with standalone platforms such as Web or Mobile Applications via standard APIs that come with detailed documentation.

Benefits

Exei is a self-service no-code platform that supports interactions in 80+ languages and accepts audio inputs. Its AI engine can be seamlessly trained and re-trained via multiple sources including website content, APIs, documents, and even instant model training of the text.

Use Cases

Exei implementation cuts across multiple industry use cases with a unique value proposition of strong customer relationships, enriched customer experience, streamlined and optimized operations, and business growth. From answering customer queries 24/7 to performing operations and recommending products and services along with designated URLs, Exei is built to offer unique experiences to customers and capture visitors of your website as leads.

Exei can capture leads, answer customer queries in a human-friendly and empathetic manner, schedule appointments, manage escalations, create tickets for customers, perform actions like account updates, and more. The real power lies in advanced analytics and business insights which the platform provides for leads and every interaction. This helps businesses understand their customers better, make meaningful decisions, and run personalized campaigns.

Exei is built for businesses of varied sizes, from startups and SMBs to large enterprises and corporations. It is packaged to cater to the needs of different businesses of different sizes, with pricing relevant for each business as per the package tier they choose.

Additional Information

Exei is crafted by an AI Product Development Company and a team of Artificial Intelligence and new-generation technology experts based out of the Netherlands and India.

Exei is on a mission to help every business grow and reduce costs by providing an AI-powered self-service platform that enhances customer service, automates customer operations, and provides actionable business insights.

By 2027, our vision is for Exei to lead the AI Agent SaaS industry, empowering over 50% of startups, SMBs, and enterprises to achieve unparalleled efficiency, insightful decision-making, and seamless customer engagement.