Dialpad

Dialpad is an AI-powered customer intelligence platform that helps businesses connect with customers on any channel. It gives businesses a deeper understanding of their customers and improves their interactions.

Highlights

• Dialpad helps your team improve sales performance with real-time coaching during outbound sales calls.
• With AI-powered virtual agents, Dialpad empowers businesses to provide self-service support and improve customer satisfaction.
• Dialpad's AI-powered video meetings offer built-in transcriptions, facilitating effective collaboration.

Key Features

• Dialpad provides a business phone system, chat and SMS messaging, and free video conferencing.
• It offers AI-powered features like AI Recap, which creates a summary and next steps after every conversation.
• Dialpad's platform includes tools for customer engagement, business communications, and an open ecosystem with integrations and APIs.