Desku

Desku is an intelligent customer service platform designed to streamline your support operations and boost customer satisfaction. It harnesses the power of AI to automate tasks, enhance team collaboration, and provide personalized customer experiences.

Highlights

• Reduce Support Workload: Desku's AI-powered features automatically answer common questions, freeing up your team to focus on more complex issues.
• Boost Customer Happiness: Provide instant responses and personalized support with Desku's real-time communication and knowledge base tools.
• Improve Team Efficiency: Collaborate seamlessly with shared inboxes, ticketing systems, and automated workflows.

Key Features

• AI Chatbots: Automatically respond to customer inquiries and provide 24/7 support.
• Shared Inbox: Centralize all customer communications for easy access and collaboration.
• Ticketing System: Organize and track customer issues efficiently.
• Omnichannel Support: Connect with customers across multiple channels, including live chat, email, and social media.
• Knowledge Base: Create and share helpful information with customers to quickly resolve issues.