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Datashake

Datashake
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AI, market research, brand tracking, customer support, data analysis

Datashake is a powerful platform that uses AI to gather insights from billions of voices online. It helps businesses understand their audience better by listening to and learning from data. This makes it easier for companies to make better decisions.

Key Features

Product Development

With Datashake, you can quickly find out what consumers want from your products or your competitors'' products. It helps answer questions like:

  • What benefits do consumers want from a product line?
  • What are the most popular products in a segment, and why?
  • Should you focus more on feature X or feature Y?

Market Research

Datashake''s targeted search lets you focus on online conversations that matter for your research. This includes:

  • The supermarket retailers in the UK.
  • Recent product launches in consumer electronics.
  • Consumer sentiment in the children''s toy industry.

Campaign Tracking

The platform searches across key social media platforms to ensure you don''t miss any important earned conversations, such as:

  • Earned content outside of comments on your own YouTube ads.
  • Cross posts on niche forums or other social platforms generated by a TikTok campaign for baby formula.

Brand Tracking and Reputation Management

Datashake''s targeted search capabilities help you track your brand''s online presence. This includes:

  • Comparing online conversations about your brand with competitors.
  • Sentiment and trust trends of your brand over time.
  • Breakdown of conversations about your brand in key categories, including customer complaints and recommendations.

Customer Care and Support

Broad coverage and keyword-based intelligent search help ensure you never miss an engagement opportunity. This includes:

  • Customer feedback on sites you''re not currently monitoring.
  • What customers are saying about you to potential customers online.
  • Easy ways to improve customer feedback.

Benefits

Datashake helps businesses make better decisions with data. Its global team works together to bring unique perspectives and expertise. This ensures the best outcomes for clients, whether they need the latest software or world-class service.

Use Cases

Datashake is useful for various scenarios, including:

  • Understanding consumer preferences for product development.
  • Tracking brand reputation and managing online conversations.
  • Improving customer care by monitoring feedback from multiple sources.

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