CXassist

Cxassist is an AI-powered email management assistant that streamlines your inbox and automates responses to your emails. It uses advanced AI technology to read and understand your emails, and then craft human-like replies that are tailored to your specific needs. Cxassist can understand and reply in over 20 languages, making it a versatile tool for businesses of all sizes.

Highlights

• AI-powered email management: Cxassist uses advanced AI technology to read and respond to your emails, ensuring timely and accurate communication.
• Customizable personas: Cxassist offers three preset personas: generalist, support, and sales, providing a variety of approaches in its responses.
• Supports multiple languages: Cxassist can understand and reply in over 20 languages, making it a versatile tool for global communication.
• Personalized responses: Cxassist offers personalized, AI-driven email responses tailored to individual clients.

Key Features

• Knowledge base integration: Upload your existing knowledge base in various formats (txt, csv, doc, or pdf) to power the email assistant.
• Customizable rules: Set personalized rules, including personality, urgency, and keywords, to assign emails to human representatives or the AI assistant.
• Inbox autopilot: Cxassist can read and reply to unread messages, freeing up your time to focus on other tasks.
• Custom check intervals: Set your own response frequency.
• Ignore lists: Exclude specific domains or emails from automated responses.
• Auto assignment: Automatically assign specific emails to a human for manual review and reply.
• AI training: Train the AI using your own company content, product documents, and more.