CrawlChat

What is CrawlChat?

CrawlChat is an AI-powered chatbot designed to transform your documentation and knowledge sources into an intelligent support system. It allows you to connect this chatbot to your website, Discord, or Slack, providing instant and accurate answers to user queries. Companies like Konvajs, 270Degrees, and Polotno already use CrawlChat to enhance their support systems.

Benefits

CrawlChat offers several key benefits that make it a valuable tool for any organization:

• First-Level AI Support: The chatbot handles basic and repetitive questions, reducing the need for human intervention.
• Escalation to Human Support: If the AI cannot resolve a query, it creates a support ticket for human assistance.
• Performance Analysis: Detailed reports help identify gaps in your knowledge base and improve documentation.
• 24/7 Availability: The chatbot is always active, providing round-the-clock support.
• Customization: Customize the chat widget's appearance and behavior to match your brand.
• Multilingual Support: The AI models can answer queries in multiple languages, including English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean, and more.

Use Cases

CrawlChat can be used in various scenarios to enhance support and improve user experience:

• Website Support: Integrate the chatbot into your website to provide instant answers from your documentation.
• Discord and Slack Support: Add the chatbot to your Discord or Slack channels for seamless support within these platforms.
• Documentation Enhancement: Use the chatbot to identify gaps in your documentation and improve it based on user queries.
• Code Support: The chatbot supports displaying code blocks that users can copy and paste into their workflows.

Pricing

CrawlChat offers several pricing plans to suit different needs:

• Free Plan: $0/month
• 100 page scrapes
• 40 message credits
• 1 collection
• 1 team member
• Base AI models
• File uploads
• MCP server
• Discord bot
• Support tickets
• Basic analytics

• GitHub issues

• Starter Plan: $45/month

• 5000 scrapes/month
• 2000 message credits/month
• 2 collections
• 2 team members
• Smart AI models
• File uploads
• MCP server
• Discord bot
• Support tickets
• Advanced analytics

• GitHub issues

• Pro Plan: $99/month

• 14000 scrapes/month
• 7000 message credits/month
• 3 collections
• 5 team members
• Reasoning AI models
• File uploads
• MCP server
• Discord bot
• Support tickets
• Advanced analytics
• GitHub issues

Vibes

CrawlChat has received positive feedback for its simplicity and effectiveness. Users appreciate the straightforward three-step process and the comprehensive support system it provides. The detailed analytics and customization options are also highly praised.

Additional Information

CrawlChat uses advanced LLM models from OpenAI, Anthropic, Google, and Gemini. There is no need for an OpenAI API key, as the service provides access to the latest models. The chatbot can be easily integrated into your website, Discord, or Slack, and it supports multiple languages.

CrawlChat is a powerful tool for enhancing your support system by providing instant, accurate, and comprehensive answers to user queries. Its advanced features, customization options, and detailed analytics make it an invaluable asset for any organization looking to improve their support workflow.