Cordless

Cordless is a powerful call center software that uses AI to make your customer support team smarter and more efficient. Imagine a tool that can understand and analyze every customer conversation, providing you with insights that go beyond simple data. Cordless does just that, offering a user-friendly platform that seamlessly integrates with your existing tools. It simplifies workflows, boosts productivity, and helps you deliver exceptional customer experiences.

Highlights:

• AI-Powered Conversation Intelligence: Gain valuable insights into customer interactions, helping you improve service quality and product development.
• Multilingual Support: Communicate effectively with a global audience, supporting nine languages including English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
• Seamless Integration: Connect Cordless with your favorite tools like Slack, Intercom, HubSpot, Kustomer, Zoho, Front, Help Scout, and Salesforce.

Key Features:

• High-Quality Transcription: Accurate transcriptions of every call provide a detailed record of customer interactions.
• Meaningful Conversation Insights: Analyze key topics, identify customer sentiment, and understand the context of every call.
• AI-Driven Auto Tagging: Automatically categorize conversations based on relevant keywords and topics.