Convoso

Convoso is a cloud-based call center software. It helps boost sales and lead generation. It helps agents reach out to customers more efficiently. It focuses on outbound calling to increase contact rates and conversations. This leads to higher sales and better business performance.

Benefits

Convoso offers several key advantages. Features like the Power Dialer and Predictive Dialer help agents reach more potential customers quickly. It helps avoid being flagged as Scam Likely, which improves contact rates. Users report great onboarding service and easy-to-reach support. The Intelligent Virtual Agent uses advanced technology to scale customer conversations.

Use Cases

Convoso is ideal for businesses that focus on outbound calls and sales. It is particularly useful for companies looking to increase their lead generation and sales through efficient outbound calling. The software''s features help agents connect with potential customers more effectively, leading to higher conversion rates and improved business outcomes.

Pricing

Convoso offers custom pricing based on team size and required features. Pricing can be per seat or per minute, with each team receiving an individualized package. The software aims to improve contact rates by at least 30% for many of its customers.

Vibes

Users appreciate Convoso''s focus on outbound calling and its ability to increase contact rates. The hands-on customer support and AI-powered features are also highly regarded. Some users have reported system errors and the need for training to use all features effectively.

Additional Information

Convoso is best suited for outbound calls and lead generation. For businesses needing both inbound and outbound calling capabilities, other software options might be more suitable. Convoso does not offer a free trial but provides live demos.