Conversational AI by ElevenLabs

ElevenLabs has introduced a powerful conversational AI platform. This tool helps create customizable, interactive voice agents that talk naturally with users. It combines speech to text, text to speech, and large language models to handle conversations, even in noisy places.

The platform stands out for its low latency and high-quality voices, making conversations feel natural and seamless. Users can create various voice agents like sales dialers, scheduling assistants, game characters, tutors, and customer support agents. One of its best features is the ability to choose from different large language models, including popular ones like Anthropic, OpenAI, Google, and NVIDIA, or even use custom ones. This flexibility ensures the platform can adapt to many needs.

ElevenLabs'' platform is designed to handle real-time conversations. It predicts when a speaker is finished talking, making the conversation flow naturally. Users can also create personalized conversations by adjusting prompts on the go. With over 3000 voice options, including the ability to clone custom voices, the platform offers a wide range of choices to match specific brand or content needs. It also integrates with Twilio for handling calls.

The platform is easy to set up, allowing users to focus on customizing their agents rather than dealing with complex technical details. It provides SDKs for popular programming languages like Python, Javascript, React, and Swift, along with a WebSocket API for deeper customization. Users can build a knowledge base, craft system prompts, connect apps with function calling, and select or clone voices from the library.

ElevenLabs Conversational AI can be used in many ways. It can create customer support agents that resolve issues conversationally, math tutors that provide educational support, travel guides that offer destination information, and interactive video game characters that enhance gaming experiences.

ElevenLabs'' platform offers flexibility in integrating different large language models and updating to the latest technology. While OpenAI''s Realtime API may have lower latency, ElevenLabs provides more voice options and the ability to switch to faster large language models. The platform costs 10 cents per minute on the business plan, with additional large language model costs. Enterprise customers with high call volumes may get lower rates.

Users can start by logging into their ElevenLabs account and building a conversation agent using a template or creating a new project. They can customize the tone of voice, response length, and knowledge base integration. The platform also supports integrating custom large language models and defining criteria for data collection and call evaluation.