Content Guru Inc.
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Content Guru Inc. is a leading cloud communications provider, founded in 2005 and headquartered in Bracknell, UK. Specializing in customer experience (CX) and contact center solutions, Content Guru serves organizations across various industries in over 60 countries. Its flagship product, storm®, is a cloud-based Contact Center as a Service (CCaaS) platform designed to deliver seamless omni-channel customer experiences. The company has been recognized for its innovative technology, winning a Queen's Award for Innovation in 2016.
Highlights:
- Founded in 2005, headquartered in Bracknell, UK
- Global provider of CX and contact center solutions
- Awarded a Queen's Award for Innovation in 2016
- Services available in over 60 countries
- Flagship product: storm® CCaaS platform
Key Features:
- Omni-channel communication capabilities
- AI-powered automation
- Scalable cloud architecture
- Workforce engagement management
- Extensive integration capabilities
Benefits:
- Highly scalable and flexible solution
- Strong focus on innovation with AI
- Extensive integration options
- Proven in mission-critical environments
- Enhanced customer and employee experiences
Use Cases:
- Emergency services communication
- Healthcare patient engagement
- Financial services customer support
- Retail customer experience enhancement
- Government citizen services