Clarm the AI DevRel Engineer

Clarm is a platform designed to help developers grow their audience and convert community members into paying customers. It offers solutions for prospecting, sales, and technical support specifically tailored for developer-facing products. Clarm helps developers keep shipping the best code while handling other tasks, making it a valuable tool for developer relations (DevRel) and community management.

Benefits

Clarm provides several key benefits for developers and their communities:

• Interactive Architecture Diagrams: These diagrams help new users get started quickly by addressing common setup questions, allowing developers to stay focused on their work.
• Automated Onboarding: Clarm sends welcome messages to new community members, showcasing architecture repositories and providing bespoke tutorials. This has significantly increased conversion rates, turning curious developers into paying customers.
• Bug Reporting and Feature Requests: Users can submit recordings of bug reports and feature requests, which Clarm processes automatically. This helps resolve common issues and creates detailed reports directly in GitHub, keeping the product roadmap well-informed.
• Technical Support: Clarm offers support for technical issues, such as session data errors. For example, it provides solutions for errors related to session data being too large to store in cookies, offering either disabling session cookie caching or reducing the amount of data stored in the session.
• Privacy and Trust: Clarm adheres to industry gold standards for privacy and trust. It does not train on user data, offers both cloud and on-prem deployments, and is SOC 2 & HIPAA compliant, ensuring enterprise-grade data isolation and zero data sharing.

Use Cases

Clarm is particularly useful for developer-facing products and communities. It can be used to:

• Onboard New Users: Interactive architecture diagrams and automated onboarding processes help new users get started quickly and easily.
• Improve Community Engagement: Automated welcome messages and bespoke tutorials increase activity and retention in developer communities.
• Streamline Bug Reporting: Automated processing of bug reports and feature requests helps keep the product roadmap well-informed and up-to-date.
• Provide Technical Support: Clarm offers solutions for common technical issues, ensuring smooth operation and user satisfaction.

Vibes

Clarm has received positive feedback from its users:

• Better Auth: Bereket Engida, CEO of Better Auth, highlights that Clarm's interactive architecture diagrams are crucial for helping new users get started quickly. The platform has also increased activity on their Discord by 10x, leading to higher developer retention rates and faster GitHub star growth.
• c/ua: Francesco Bonacci, CEO of c/ua, notes that Clarm's automated onboarding process has significantly increased conversion rates. The platform also processes bug reports and feature requests, keeping the product roadmap well-informed.
• Male Fertility Clinic: Khaled Kteily, CEO of a male fertility clinic, emphasizes the importance of sensitivity towards customers. Clarm's 40+ enterprise integrations allow the clinic to build solutions tailored to their specifications, serving thousands of customers effectively.

Additional Information

Clarm is designed with a strong focus on privacy and trust. It offers:

• No Training on Your Data: Clarm does not train on user data, ensuring complete privacy.
• On-Prem Deployment: Offers both cloud and on-prem deployments, with an airgapped option for maximum security.
• SOC 2 & HIPAA Compliant: Conforms to the highest industry security standards, ensuring enterprise-grade data isolation and zero data sharing.