Chative.IO

Chative is a live chat tool that helps businesses engage with customers and drive sales, especially in the online shopping world. It blends AI and human agents to create a seamless experience from start to finish. Chative lets businesses handle thousands of conversations across different channels through a single inbox, providing 24/7 customer support with automation. It is a complete solution where AI and human agents work together to engage customers, boost efficiency, and increase sales. This platform is particularly helpful for online stores, allowing them to connect with shoppers personally throughout their journey. One of Chative''s best features is its omnichannel inbox, which lets businesses manage all chats across various channels in one place. This ensures that all customer interactions are handled efficiently and consistently. Chative offers many customization options, allowing businesses to tailor their live chat to match their brand. Users can change the theme, language, graphics, behaviors, and display choices to create a cohesive and branded customer experience. Chative''s AI-powered chatbots can engage with customers and answer repetitive queries instantly, even when human agents are not available. This ensures that customers receive immediate support, enhancing their overall experience. The platform enables real-time engagement with customers, answering queries instantly and increasing inquiries. This has been particularly beneficial for businesses like BelWether Group, which gained 36 subscribers or potential clients in just two months. Many users appreciate Chative for its ease of use, responsive customer support, and affordability. Some highlights include quick support response, ease of use, and customization. While the product has received positive reviews, some users have expressed concerns about support responsiveness and the company''s history. Issues include support ignoring emails and the company''s past practices, particularly under its former name, Botstar. Chative is noted for being affordable, with plans starting at $8 per month. This makes it a cost-effective solution compared to other live chat platforms. The pricing includes all features, making it a valuable tool for businesses looking to enhance their customer engagement strategies. Chative stands out as a powerful and affordable live chat platform, offering extensive customization, real-time engagement, and AI-powered chatbots. While there are some concerns about support responsiveness and the company''s history, the overall user experience is positive, making it a strong contender in the live chat marketplace.