CallHippo

CallHippo is a complete business phone system that helps companies talk to their customers over the internet. It offers handy features like call routing, IVR, voicemail, and call analytics. This makes it great for setting up contact centers and making customer service better.

Benefits

CallHippo makes business communication easier with features like Power Dialer, Call Analytics, and AI Smart DID Routing. It boosts productivity and customer engagement through AI Voice Agent, AI Sales Agent, and Lead Qualification. The system also brings together customer conversations across voice, chat, email, and more on one platform.

Use Cases

CallHippo is perfect for businesses that need a virtual phone system. It works well for contact centers, sales teams, and customer service departments. The system lets businesses buy instant support phone numbers, including local, mobile, and toll-free numbers, in over 50 countries. This makes it great for international companies that need reliable communication solutions.

Pricing

CallHippo offers different pricing plans to fit various business needs. The Starter plan costs 18 dollars per user per month and includes basic features like SMS and report analytics. The Professional plan is 30 dollars per user per month and adds features like call recording and voicemail transcriptions. The Ultimate plan is 42 dollars per user per month with advanced features like higher SMS limits. The Enterprise plan offers custom pricing with all features from past plans and unlimited calling to 48 countries.

Add-ons are also available. The AI Add-on costs 10 dollars per user per month for AI-powered call transcription and advanced call analytics. Call Scribe is 15 dollars per user per month for transcriptions of recorded calls. The Remediation Service is 100 dollars per number for help with spam status removal. Spam Watch is 2 dollars per number per month for number monitoring to prevent spam labeling.

Vibes

CallHippo is praised for its scalability, user-friendly interface, and cost-effective international calling. Users appreciate its reliable integrations and robust support options. Some users note extra costs for advanced analytics and specific integrations. There is also limited customization on lower plans and possible call quality changes depending on internet stability.

Additional Information

CallHippo is a versatile and feature-rich VoIP solution suitable for small to medium-sized enterprises. Its mix of affordability, essential features, and ease of use make it a compelling option for businesses seeking to improve customer service efficiency and international reach.