Blumessage

Blumessage is an advanced customer engagement platform powered by artificial intelligence. It helps businesses provide immediate, 24/7 support using intelligent agents. These agents can connect with various tools, APIs, and React components. Blumessage is designed for quick setup, scalability, and effective automation. It transforms how companies handle customer service, sales requests, and operational processes without needing human oversight. In just under five minutes, businesses can create AI agents that perform real-time actions, retrieve live information, and initiate API workflows. These agents can also answer customer inquiries using Retrieval-Augmented Generation (RAG) combined with context-sensitive logic. Whether responding to product questions, managing appointment bookings, or preparing for future integrations with platforms like WhatsApp, Blumessage offers exceptional flexibility and performance. This enhances customer interactions and keeps businesses competitive in a fast-paced digital landscape.

Blumessage includes tools for customizing AI agent personalities and defining workflows. It also provides analytics capabilities to track conversation metrics and performance data. The system manages multiple organizations from a single dashboard with complete data isolation and customization options. The platform aims to handle customer inquiries, enable self-service capabilities, and streamline support processes through automated AI interactions.

Blumessage offers various deployment methods, including React components, iframe embedding, and API integration for websites. The platform uses retrieval-augmented generation technology for contextual responses while connecting with external APIs to perform real-time actions across multiple systems. Blumessage is designed for rapid deployment, scalability, and effective automation, making it a versatile tool for businesses looking to enhance their customer engagement strategies.

Blumessage is a web-based platform with training documents, webinars, and live training available online. It offers 24/7 live representative support and online support. The platform includes features such as chatbot software, call to action, context and coherence, human takeover, inline media/videos, machine learning, natural language processing, payment integration, prediction, ready-made templates, reporting/analytics, sentiment analysis, and social media integration.

Blumessage was founded in 2025 and is headquartered in Romania. The company's website is blumessage.com.